Cultivate Counseling
Effective Date: 12/29/2025

Cultivate Counseling is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website or contact us electronically.

This Privacy Policy applies to website use only. For information about how protected health information is handled once you become a client, please review our Notice of Privacy Practices below.

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1. Information We Collect

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Information You Voluntarily Provide

When you use our website, you may choose to provide personal information such as:

• Name

• Email address

• Phone number

• Appointment requests

• Messages submitted through contact forms

Website Usage Information

We may automatically collect limited, non-identifying information, including:

• IP address

• Browser type

• Pages visited

• Date and time of access

This information is used solely to improve website performance, security, and usability.

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2. How We Use Website Information

Information collected through this website may be used to:

• Respond to inquiries

• Schedule appointments

• Communicate with you

• Improve website functionality

• Maintain administrative and security operations

Cultivate Counseling does not sell, rent, or share personal information for marketing purposes.

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3. Electronic Communication and Privacy Risk

Email and website contact forms are provided for convenience. While we make reasonable efforts to protect electronic communications, they may not be fully secure.

Please avoid submitting sensitive personal or health information through website forms or email. Secure platforms are used for clinical communication once services begin.

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4. Cookies and Analytics

Our website may use cookies or basic analytics tools to understand how visitors interact with the site. You may disable cookies through your browser settings if desired.

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5. Third-Party Services

Our website may use third-party services such as scheduling software, telehealth platforms, or analytics tools. These services operate under their own privacy policies, and Cultivate Counseling is not responsible for their practices.

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6. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.

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7. Contact Information

If you have questions about this Privacy Policy, please contact:

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Cultivate Counseling
Lauren Glazier, CSW,PIP

7520 S Grand Arbor Ct 

Ste 150

Sioux Falls, SD 57108
Phone: 605-610-9629
Email: Lauren@cultivatesf.org

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Notice of Privacy Practices (HIPAA)

Cultivate Counseling
Sioux Falls, South Dakota

THIS NOTICE DESCRIBES HOW MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Effective Date: 12/29/2025

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Our Legal Duties

Cultivate Counseling is required by federal law (HIPAA) and applicable state laws in South Dakota, Minnesota, and North Dakota to:

• Maintain the privacy of your protected health information (PHI)

• Provide you with this Notice of Privacy Practices

• Follow the terms of this Notice currently in effect

Protected health information includes information that identifies you and relates to your mental health care, treatment, or payment for services.

When state laws provide greater privacy protections than HIPAA, Cultivate Counseling follows the stricter standard.

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Uses and Disclosures for Treatment, Payment, and Health Care Operations

We may use or disclose your PHI without your written authorization for the following purposes:

Treatment

To provide, coordinate, or manage your counseling services. This may include consultation with other licensed professionals as permitted by law.

Payment

To bill and collect payment from you, your insurance provider, or another responsible party.

Health Care Operations

For practice operations such as supervision, training, quality assurance, licensing, audits, and legal compliance.

Telehealth Services

Cultivate Counseling may offer counseling services via telehealth to clients located in South Dakota, Minnesota, and North Dakota, when clinically appropriate and legally permitted.

Reasonable safeguards are used to protect your privacy during telehealth sessions. However, all electronic communication carries some level of risk. By participating in telehealth, you acknowledge and accept these risks.

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Counseling Services for Minors

When counseling services are provided to minors, parental or guardian rights of access to records are handled in accordance with HIPAA and applicable state laws.
In some circumstances, minors may have rights to confidential services, and access to records may be limited as permitted or required by law.

Uses and Disclosures Requiring Written Authorization

Cultivate Counseling will obtain your written authorization before using or disclosing your PHI for purposes not described in this Notice. You may revoke an authorization in writing at any time, except where action has already been taken.

Uses and Disclosures Without Authorization

We may disclose PHI without your authorization when required or permitted by law, including:

• Mandatory reporting of abuse or neglect

• Court orders, subpoenas, or legal proceedings

• Situations involving a serious risk of harm to you or others

• Public health or safety requirements

Only the minimum necessary information is disclosed.

Your Rights Under HIPAA

You have the right to:

• Inspect and obtain a copy of your health records

• Request corrections or amendments to your records

• Request restrictions on certain uses or disclosures

• Request confidential communications

• Receive an accounting of certain disclosures

• Obtain a paper or electronic copy of this Notice

Requests must be submitted in writing to Cultivate Counseling.

 

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Cultivate Counseling

Lauren@cultivatesf.org

 

You may also file a complaint with the U.S. Department of Health and Human Services. You will not be penalized or retaliated against for filing a complaint.

 

Changes to This Notice

Cultivate Counseling reserves the right to revise this Notice of Privacy Practices. Any revised Notice will apply to all PHI we maintain and will be made available upon request and on our website.​